shipping policy

How does shipping work?

Colmir partners with global merchants and artisans in order to provide you with the best prices and the most interesting products.

Once your order is packed and shipped, you will get a notification with your tracking information.

How fast is the shipping & fulfillment?

You will receive a detailed email that contains tracking information once your item(s) have been shipped-please allow a couple of days for processing. Once shipped, most domestic orders take anywhere from 3 to 14 days to arrive depending on the efficiency of your local postal service.

In rare cases, backorders do occur which can delay the process. Our goal is always to ship it out to you as soon as possible. You can expect to receive a notification that your order has been packed within 3 business days.

Do you ship internationally?

Sure! We offer free international shipping options too – no matter where you are, you can buy from us!

All orders are backed by our no-questions-asked 100% Satisfaction Guarantee – if you don’t love your Colmir items, we’ll send replacements for free (or give you a full refund).

What if I need to return something?

No worries! Contact us right away and we’ll help guide you through the process – we’ll send you a prepaid mailer to send the item back. We stand by our products – that’s why we offer returns for 30 days after you receive your purchase.

How do we contact you with press inquiries?

Send us an email via this form and we’ll get back to you as soon as we can.